Privacy Policy
Your privacy is important to us
Green Choice Mortgages (hereinafter referred to as The Company) is bound by new
sections of the Commonwealth Privacy Act 1988 which set out a number of principles
concerning the protection of your personal information.
This Privacy Act Statement sets out important information about privacy protections
we extend to your personal information. This statement relates to personal information
that you provide to The Company via our website.
Our Commitment To Protect Your Privacy
About Us
Personal Information
Why We Collect Your Personal Information
How We Collect Your Personal Information?
To Whom Will We Disclose Your Personal Information
Direct Marketing
Updating Your Personal Information
Access To Your Personal Information
Denied Access To Your Personal Information
Business Without Identifying You
How Safe And Secure Is Your Personal Information?
Further Information
Change In Our Privacy Policy
How To Contact Us
The Company seeks to provide the best possible services to its customers from its
range of financial products and services. We understand how important it is
to protect your personal information. This document sets out our privacy policy
commitment in respect of personal information that you may provide to us. Our Privacy
Policy ensures your right to privacy as we recognize that any personal information
we may collect about you will only be used for the purposes indicated in our policy.
It is important to us that you are confident that any personal information we collect
from you or is received by us will be treated with appropriate respect ensuring
protection of your personal information. Our commitment in respect of personal information
is to abide by the National Privacy Principles for the protection of personal information,
as set out in the Privacy Act and any other relevant law.
« back to top of page
The Company is an organization that offers financial products and services within
the mortgage industry. We process and assess information in respect of loan
applications. We locate lenders suitable to provide loans to you. We
also market other products.
« back to top of page
When we refer to personal information we mean information from which your identity
is apparent. This information may include information or an opinion about
you, from which your identity can reasonable be ascertained.
« back to top of page
We collect and receive personal information from our customers or from other business
referrers in order to conduct our business including assessing and obtaining approval
for loans. From time to time we may offer other products and services. To
enable us to maintain a successful business relationship with you, we may disclose
your personal information with other organizations that provide products or services
used or marketed by us. The types of organizations to which we are likely
to disclose information about you include other lenders, valuers, lenders mortgage
insurers, surveyors, accountants, credit reporting agencies and lawyers. We
may also disclose your personal information to any other organization that may have
or is considering having an interest in your loan, or in our business.
« back to top of page
The Company collects personal information in a number of ways, including:
- Directly from you when you enter your personal details on our website whilst enquiring
about or applying for products and services, when you provide information by phone;
and/or in documents such as an application form;
- From third parties such as our affiliate partners;
- From publicly available sources of information; or
- From our own records.
« back to top of page
Where possible, we will inform you at or before the time of collecting your personal
information, the types or organizations that we intend to disclose your personal
information to. Prior to disclosing any of your personal information to another
organization, we will take all reasonable steps to satisfy ourselves that; (a) the
organization has a commitment to protecting your personal information at least equal
to our commitment; and (b) you have consented to us doing so. Sometimes we
are required or authorized by law to disclose your personal information. Circumstances
in which we may disclose your personal information would be to a Court or Tribunal
in response to a request or in response to a subpoena or to the Australian Taxation
Office.
« back to top of page
From time to time we may use your personal information to provide you with current
information about mortgage loans, special offers you may find of interest, changes
to our organization or new products or services being offered by us or any company
we are associated with. If you do not wish to receive marketing information, you
may at any time decline to receive such information by advising us in writing or
email via the details contained in the
contact us page.
We will not charge you for giving effect to your request and will take all reasonable
steps to meet your request at the earliest opportunity.
« back to top of page
It is important to our relationship that the personal information we hold about
you is accurate and up to date. During the course of our relationship with
you we may ask you to inform us if any of your personal information has changed.
If you wish to make any changes to your personal information, you may
contact us. We will generally rely on you to assist us in informing us if
the information we hold about you is inaccurate or incomplete.
« back to top of page
We will provide you with access to your personal information we hold about you.
You may request access to any of the personal information we hold about your at
any time. To access personal information that we hold about you use the contact
details specified above. We may charge a fee for our costs in retrieving and
supplying the information to you.
« back to top of page
There may be situations where we are not required to provide you with access to
your personal information. For example, such a situation would be information
relating to an existing or anticipated legal proceeding with you, or if your request
is vexatious. An explanation will be provided to you, if we deny you access to your
personal information we hold.
« back to top of page
In most circumstances it will be necessary for us to identify you in order to successfully
do business with you, however, where it is lawful and practicable to do so, we will
offer you the opportunity of doing business with us, without providing us with personal
information. Such a situation would be where you make general inquiries about
interest rates or current promotional offers. Where sensitive information is collected,
stored, used or transferred about you, we will only use this information if you
have consented or in the exercise or defence of a legal claim. Sensitive information
is information relating to your racial or ethnic origin, political persuasion, memberships
in trade or professional association or trade unions, sexual preference criminal
record or health.
« back to top of page
We will take reasonable steps to protect your personal information by storing it
in a secure environment, and when the information is no longer needed for any purpose
for which the information may be used or disclosed, it will be destroyed or permanently
de-identified. We will also take reasonable steps to protect any personal information
from misuse, loss and unauthorized access, modification or disclosure.
« back to top of page
You may request further information about the way we manage your personal information
by
contacting us.
« back to top of page
We are constantly reviewing all of our policies and attempt to keep up to date with
market expectations. Technology is constantly changing, as is the law and
market place practice. As a consequence we may change this privacy policy from time
to time or as the need arises.
« back to top of page
Please attention any correspondence relating to the The Company's Privacy Statement
by using the details in the
contact us page.
« back to top of page